™1. Send us a message
2. Support
- Email: [email protected]
- We reply within 2 business days. Pro members are answered first.
3. What to include
- Payments and billing: write from your account email and include your invoice number (Settings, Plan & usage).
- Your data: you can download or delete it yourself in Settings, Account. For anything else, see the Privacy Policy.
- A suspicious job or person: send the link or name and what concerned you. Never pay anyone to get a job, and tell us if someone asks you to.
- Something not working: tell us the page, what you expected and what happened.
4. Grievance Officer
For complaints about the service, content, or how we handle personal data, contact our Grievance Officer, at [email protected]. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
5. Who we are
- VelaiSearch is the service at velaisearch.com.
- Website: velaisearch.com